Refund and Return Policy

1. General Policy

All sales are final. Refunds are only granted in the case of a defective product.

2. Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 14 days of delivery with proof (photos and description of the issue).

If the defect is confirmed, you may choose between:

• A refund of the product price, or

• An exchange (subject to availability)

3. Exchanges

We accept exchanges within 14 days of delivery.

To be eligible for an exchange:

• The item must be unused

• The item must be in its original condition

• The item must have all original tags attached

Customers must contact us before returning any item.

4. Non-Returnable Items

The following items cannot be returned or refunded:

• Custom-made or made-to-order products

• Personalized items

5. Return Process

To initiate a return or exchange, please contact us at:
[Insert email]

Once your request is approved, you will receive return instructions.

6. Return Shipping

Return shipping costs are the responsibility of the customer.

Original shipping costs are non-refundable.

7. Refunds

Refunds are only issued for defective products.

When applicable, refunds will cover the product price only. Shipping costs are not refundable.

Refunds will be processed using the original payment method.

8. Customs and Import Taxes

Any customs duties, import taxes, or additional charges are the responsibility of the customer.

9. Contact

For any questions regarding this policy, please contact us at:
bhakiiti@gmail.com